Why are we afraid of criticism?

March 6th, 2010

I had an interesting experience the other day. I commented on someone’s blog and got a scathing email from them explaining why it wasn’t going to be included with the other comments. I was also threatened - yes, you read that correctly - I was threatened with being labelled as a spammer in WordPress.

It’s true that I was critical of something on this person’s website. Among other things, there was a clip that, to me, purported to show me how to do something with this blogging program. Instead, it turned out to be a series of still photographs of people having fun. Now, I have no objection to people creating clips like this; but I don’t want to be lured into watching something only to find out that I’ve wasted my time.

The background music was by Mozart, whose music is now in the public domain. But, the recordings of those who perform it is not. YouTube is full of public domain music whose performances are copyrighted. It seems to me that even if you purchase a clip, you should still include a statement to the effect that it has been used with permission from whoever gave it to you. Seems like common sense, don’t you think?

Anyway, I emailed the young lady offering my apologies and asking her forgiveness. It wasn’t my intention to offend her; rather, I only wanted to draw her attention to my perceptions. Granted, I did it in my typical rapier-like fashion, but, it still made me wonder why we’re so afraid of criticism.

Obviously, there is much spam that masquerades as comments. I’ve had to delete comments to this blog because the people who left them included all manner of links for products that neither my readers nor I wanted to buy.

Let’s return to the subject. Why are we afraid of criticism? It’s probably because we don’t want to be made to feel bad about ourselves, which is understandable. On the other hand, it seems to me, that it would be better to allow the comment to post, and then to justify your actions on the blog itself. After all, isn’t that what a blog is for? To engage readers in a discussion?

If all we ever did was post comments we agreed with, we’d be guilty of contributing to a mutual admiration society. Is that what we want? To surround ourselves with hundreds of people who not only overlook the fact that the emperor has no clothes, but are naked themselves?

That’s not why I blog, nor is it why I leave comments on the blogs of others. I want to stimulate discussion. I want people to think about what they see going on around them, rather than sleepwalking through their jobs and through life.

I hope you will comment on this post and others. For those of you who are reading it via Facebook or some other channel, I invite you to come back to the original page to leave your feedback.

A Smooth Move?

March 2nd, 2010

At one organization not far from where I live is one of those illuminated message boards where each of the letters is created by a series of large dots of light. The message on this occasion notifies passers-by that a free seminar will be available for those whose jobs will be moving them from here to who knows where. The title of the seminar is “Smooth Move.” I suspect that whoever dreamed up that name has already been congratulated by one and all for coming up with a title that is both clever and memorable.

But, I doubt that any of them have realized that there is a brand of tea that also goes by the same name and, by coincidence, is sold at a store quite close to where the message can be seen. I don’t want to be too graphic about its properties; so let’s just say that if you were in elementary school, you would raise your hand so that the teacher could see that you had just two fingers showing.

Blackboard Reprise

February 20th, 2010

If you routinely read these posts, you’ll know that I have already commented on the vagaries of the Blackboard software used by some universities for online teaching.

Professor Lee Bowman, one of my virtual friends, has said in her blog yet again that despite consulting with her about the problems, Blackboard still hasn’t fixed its content management system. The result has been that students are now giving up in frustration. They would rather lose credit in the class, than waste any more time attempting to participate online.

You can read her latest post here; but you have to wonder just what it will take for Blackboard to get its act together. She has already started lobbying her university to dump it altogether.

Are You Part of the Problem, or Part of the Solution?

February 19th, 2010

Let me ask you something. In business, who’s the enemy? . . . I’ll give you a hint. It’s not those who work for you, those who work with you, or those you work for. . . .

In this gameshow, your time’s up. Who’s the enemy? If there is one, it’s your competitor. That being the case, why do so many companies treat those who work for them as if they’re on different sides? Why do managers think that their employees are the enemies?

I’ll give you an example. I know of a company (who will remain nameless on this occasion) who believes that it needs to change the way it does business in order to remain competitive. But, it also believes that the one thing that’s holding it back is its employees.

Now, I know what you’re thinking. “It’s true. I’ve got the same problem!”

Perhaps; but, I also happen to know that a bright spark at this company went to the powers that be and said something like, “You’re absolutely right. There are people who are holding you back. But, what about those of us who want to help you change the company? How can we help you to do that?”

Guess what the answer was. “I don’t know.”

You see, it’s a lot easier to point the finger away from ourselves than it is to admit we may be part of the problem. If all of the employees are categorized as “the problem,” then managers are free to identify themselves as “the solution.”

When their bluff is called, however, and employees say, “I want to be part of the solution,” then it makes at least some of the managers part of the problem.

Which are you? Are you part of the problem, or part of the solution?

Phobias: What are we afraid to be critical?

February 2nd, 2010

Well. This certainly is another fine mess.

It seems that society as a whole has flunked a very important vocabulary test. The word of the day is “phobia.” We see it used repeatedly as a suffix to many other words such as xeno-, claustro-, and agora-.

The word actually means “a fear of.” So, in the examples above, xenophobia is a fear of foreigners; claustrophobia is a fear of small, enclosed spaces, and agoraphobia is a fear of crowds, public spaces or open areas.

But, in our tolerant (another word that no longer means what it used to) world, to be critical of anything has come to mean having a fear of it. So for example, if I were to criticize those who were from a foreign country, then I would be labeled as a xenophobe; if I belittled those who were afraid of small, enclosed spaces, then I would be labeled as a claustrophobe; and if I rolled my eyes at those who were afraid of crowds, then according to the new definition, I would be labeled as a agoraphobe. You get the idea.

This change in definition represents a dangerous shift. Not only are we stifling free speech and open debate on subjects that ought to be discussed, if only to help those who suffer from such maladies, but we are also attaching a damaging stigma to those who disagree with us. To do so is one short step to calling such people enemies of the state.

Amazon: the Biggest Monkey in the Jungle

January 31st, 2010

I discovered something quite interesting today. Amazon thinks that a URL entered by anyone but them is profanity. The entire Western world has been unable to find a definition that they can agree on, but not Amazon.

I recently had another article published by Ezines.com on manager traits. I went to my profile page to see if I could find the place where authors can leave comments about themselves. Things had changed a bit from the last time I visited. I realized that I would have to be a bit creative in this respect.

I spied the Interests page and put a message in there to say that if people wanted to read about manager traits, then here was the link. I tried a Tiny URL first. Amazon flagged it as profanity. I laughed out loud. Oh, it must be the word ‘tiny,’ though I can’t imagine why. So I put in the entire original URL from Ezines. No dice. So, where did it finally go? Now that would be telling. The folks at Amazon might be reading this, too.

Poor Theo: Risking his children’s inheritance

January 29th, 2010

How often have we heard him say it? “Why should I risk £xxx,xxx of my children’s inheritance on . . .?” Of course, those entrepreneurs making the pitch for his investment money are too terrified to say anything back to him, so they just hem and haw, while being interrupted by an investor who is really asking what to him is a rhetorical question.

Well, Theo. I have a question for you. At the moment, it appears that you’re worth about £135 million ($223m). With five children, I make that roughly £27m each. Investing in small businesses is risky, don’t you know. So, however much fun it is to be a dragon, you probably ought to look for something to do that’s less risky.

Banking is out, of course. It was they who started the mess we’re in. Maybe, you should just put a big safe in the floor of the house you own, with its full gym and swimming pool, so there’s a place to store it. Oh, and stop acquiring all that “rubbish” that you’ve confessed to buying in your new book. Then, just maybe, your children will be able to start their lives somewhere above the poverty line.

Alex Mandossian: When the marketing is the message

January 27th, 2010

I don’t know about you, but when I’m directed to a blog post, it’s because I want to read something of value. What I don’t want is more marketing.

Alex Mandossian, for example, is now using his blog as a vehicle for marketing his latest product. Personally, I find this annoying; so much so, that I unsubscribed from his list. (I was tempted to give you the link, but I didn’t want to promote him.)

Today was the last straw. I was notified that he had a new blog post. I clicked on it, only to be taken to a video of him talking about a book he was reading. I was already beginning to feel uneasy about things.

Nearly all “experts” in online marketing seem to be friends with everyone else in online marketing. So, during the first part of the clip, I got to hear about who his friend was this time - the author of a new book he’s read four times, but can’t put down. (Barbara Cartland? Maybe not.) Anyway, he talks for a couple of minutes about how the information in the book can help you, and then shifts to promoting his latest service. If you buy from him, you get a deal on the book, or possibly it’s the other way around.

One of my foibles is that I hate it when other people waste my time. When I come to a website, a blog, or a newsletter, I expect the writer to say what he/she has to say, and then to stop talking. What I don’t expect is to get a marketing message that is veiled in an information message. It’s a bit like opening a box of cereal only to find that the top 5% is full and the rest of it is a cardboard frame with a message telling me how I can get a bowl made by someone else by buying another, more expensive box of cereal.

This practice is worrying because it casts aspersion on those of us who do provide something of value in that media. What we’re witnessing, therefore, is not a riddle, wrapped in a mystery, inside an enigma; rather, it’s a product, wrapped in some information, inside a deception. Whatever you do: don’t fall for it.

Outsourcing to where?

January 27th, 2010

I know. Two blog posts within minutes of one another may seem a bit excessive; but I have to comment as and when I see something. Otherwise, I’ll forget.

I contacted an Indian company a few days ago about writing some code for me. The initial price came to just over $1000, which exceeded my expectations by 10-fold. The company claimed to charge $12 per hour. They planned to charge $500 for some template software, and then to modify it for another $500.

When I pointed out that that seemed a bit excessive, since in their words they only needed to do a bit of “simple customization,” they quickly lowered the price by $200. This made me even more suspicious about the whole thing.

A friend of mine said that Indian companies have a reputation for moving the goalposts on projects. Between his experience and mine, I’ve decided to look for another solution. What’s your experience? Good? Bad? Diabolical?

Can the left hand see the right hand?

January 27th, 2010

In the United States, there’s a law that says that parking is not allowed within 50 feet of a fire hydrant. However, the office that creates parking spaces appears to be in a different department (or maybe on a different planet with Frasier) from the one that decides where to put these emergency water sources. I see this sort of thing periodically, but I wonder if you’ve ever noticed how many parking spaces are placed next to them. It feels like entrapment to me.