We’re not doing anything about it, & neither should you

July 7th, 2010

In case no one noticed, the US Government has a virus. For lack of a better name for it, I’m calling it the Nimby Virus. Nimby is an acronym for not-in-my-back-yard, and usually refers to attempts by local people and/or their politicians to prevent the construction of unsavory structures in their vicinity. Think waste disposal areas and prisons.

But, there’s another kind of Nimby. It occurs when one entity encroaches on what the other believes is its own territory.  Think gangs, hierarchy and, in this case, a state passing laws that threaten national sovereignty. This post is about the law recently passed in Arizona to deal with its problem of illegal aliens. The US Government has filed suit against them on the grounds that it has jurisdiction over this issue.

Official Portrait of President Ronald Reagan.
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The suit seeks to prevent the new law from taking effect at the end of July and makes it a state crime for an alien to be in the US illegally. It empowers state law enforcement officials to check the immigration status of suspects.

I suppose that the wording of the law is a bit unfortunate. Had it just made it a crime to be in Arizona illegally, I don’t think there would have been a case to answer. But, extending it to anywhere in the US does step on at least 49 other toes.

The reasons that this story made this blog, however, is because of the general attitude of the US Government. They know there’s a problem, and some day, but not anytime soon, they might get around to actually doing something about it. But, woe to those who take the law into their own hands, even if they are state legislators.

I think it was Ronald Reagan who famously said that you can get a lot done if you don’t care who gets the credit. It’s about time that the federal government cured itself of the Nimby Virus.

Bruce Hoag, PhD, CPsychol
Work Psychologist

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Fatties & Food Contests

July 5th, 2010

This must be one of the greatest ironies on earth. The nation that has more people who are morbidly obese and has created a reality show for shedding weight also happens to have a contest to see who can shove the most hot dogs in his or her gob in 10 minutes. I mean, who really cares? Joey Chestnut, apparently. He ate 54 of them to win the all-you-can-eat sprint for the second year in a row. There’s also the small matter of the $20,000 he took away as his prize. That should buy him enough Alka-Selzter to hold him until next year.

The annual, July 4th event has been held on Coney Island for the past 95 years, however, something like one billion people in the world today are starving; and worse still, even more than that are piling on the pounds like there’s no tomorrow. Eat, drink and be merry, for tomorrow we diet.

NEW YORK - JULY 02:  Former champion Takeru Ko...
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Both Mr Chestnut (what a name for a foodie) and Nathan’s, the company sponsoring the event, ought to be ashamed of themselves. There are at least 53 other people in the world who would have savored every morsel, but instead went to bed without eating anything.

Bruce Hoag, PhD, CPsychol
Work Psychologist

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The Employee is Dead

June 30th, 2010

I don’t know about you, but I’m active in various social networks. And, apart from what I consider to be a few disreputable professions, I’ll connect with just about anyone. After all, that’s what networking is about. First you connect, then you get to know one another. Then you might even “like” someone, and eventually you’ll get around to talking about the nature of your businesses.

Every now and then, I’m contacted by someone who’s looking for another job. Maybe the person has been made redundant, or works for the boss-from-hell, or would like to move to Europe or the US. Invariably, I’m asked the same sort of question: Do I know of anyone who is interested in their skills. Some even send me their CVs (resumes). My pat answer is that they’re asking the wrong question. It’s not a case of whether or not someone will give them a job; rather, it’s a question of the value are you offering.

Inland Revenue Offices - Somerset House. The w...
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A typical “employee” costs the hiring company at least 40% more than the “employee” receives in taxes and benefits. The value that you offer must exceed, at a minimum, 140% of what you think you should be paid. If all you’re doing is filling time, then you shouldn’t expect to be hired. Any entry level person can fill time as easily as any unskilled person. The people who are entitled to higher pay are those, and only those, who bring much more value to the company than they cost. That’s the criterion. Age doesn’t matter, whether you’re married or not, is irrelevant, and your apparent seniority is of no value. So, stop pretending that it is. No one cares how many years experience you have. If you’re so good, then prove it.

If you want to get paid what you think you’re worth, then package yourself as an independent contractor and approach companies with a view to supplying their non-core business. Let them outsource to you.

I’ve had sales people and project managers tell me their the greatest, but that they want a company to hire them so them. I say, let them demonstrate it as independent contractors. If you’re the great sales person, then put together a plan for how you will sell their products or services as an independent contractor. But, don’t expect them to hire you. Why should they?

The flip side of this, of course, is that you’re not beholden to just the one company. Aim to provide your service two three or more simultaneously. It’s your expertise that you’re selling; not your time. If you do this, then you’ll never have to worry about being employed; and companies will clamour for your expertise.

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Global Warming or None of the Above

June 20th, 2010

Well, the scientists are at it again. More untestable theories about climate change. As a former weatherman myself, I can tell you that I’m not impressed.

First we get all the media hype, government money and policy statements, and to a certain extent panic among environmental groups who insist that the greenhouse gas CO2 is causing the world to heat up, and now this: a possible indication that this same gas actually intensifies Ice Ages! Well blow me down and call me a penguin. Why am I not surprised.

Here’s an exercise for you. Click on the link in the previous paragraph. Instead of trying to understand the story, count the number of times the word could occurs in the first four paragraphs. I make it three. The funny thing is that the meaning of the article doesn’t change if you change that word to isn’t, didn’t and didn’t, respectively.

So what is the point of the article? Well, there are three stakeholders whose wants are met by it. The first one is the lead scientist who published his interpretation of the data in the journal Science. In university circles, the mantra is “publish or perish.”

The second stakeholder is the public which is ever looking for entertainment. In Neil Postman’s classic book, Amusing Ourselves to Death, he says that what passes for news is, in the majority of cases, merely entertainment; because knowing something doesn’t empower us to change it, and we are aware of that limitation before we even read it. In other words, we read it because we’re curious. It’s the stuff of Sunday papers in general.

The third stakeholder is the journalist. She also suffers from publish or perish. She has to write the headline in such a way as to compel readers to read her story.

What seems to be lacking here is a desire on the part of anyone to back up and give us an objective, rather than a suggestive, interpretation of what has been learned by the scientist’s research. That information is found way down at the bottom of the article, past the point at which most people stop reading the column.  It says, “It seems the tropical warming caused by high CO2 levels set off a chain of events resulting in additional greenhouse gases, including water vapor being release to the atmosphere, thus causing further warming.

I have real problems with this statement. First, hands up everyone who’s surprised that the tropics are getting warmer. It’s why so many go there during the winter.

Next, think about the word “high,” as in “high CO2.” That infers that there was a time when it was lower, which is relative anyway. High can mean everything from a lot to something that’s barely noticeable. It’s a comparison from what it was to what it’s become. And since CO2 only makes up four hundredths of a percent of the atmosphere, undoubtedly it can’t be much. Whether scientists can measure and increase or decrease doesn’t matter either, because it varies throughout the year by itself, much the way your body temperature or blood pressure varies without you having to do anything. All this makes the words “high” and “additional” a classic case of stating the obvious.

The next problem is the emphasis on water vapor being released into the atmosphere. What of it. Evaporation does the same thing, but that doesn’t seem to worry anyone. Whenever a low pressure system passes over a body of water, massive amounts of stuff is sucked up from the surface. Imagine what it must be like over the oceans. It happens every day for most of the day at the equator, all around the world.

A large extratropical low-pressure system swir...
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The last thing I want to mention is the misleading bit at the end. It says in so many words that water vapor causes the atmosphere to warm up. IT DOES NOT. The meteorological facts are that water heats up and cools down at three times the speed of land. That means that cool water stays cool for longer and warm water stays warm for longer. But, cool water vapor added to the atmosphere does not make the air warmer.

Let me give you a practical example. In arid and semi-arid climates, the air is cooled by using an appliance call a swamp cooler.  Because the air is so dry, the temperature can be lowered by adding cool water to the air. You just fill up the tank, and the machine converts it to water vapor and puts it into the room. As the humidity goes up, the temperature goes down.

In humid climates, refrigerated air conditioning is used. Here the problem is that the moisture in the air is already warm. Dry air doesn’t hold heat. That’s why there’s such a large range of temperature in dry climates between day and night. In a humid climate, the warm, moist air is sucked into the air conditioner, the water vapor is condensed against some very cold pipes, and the cool dry air is put back into the room. As the warm water vapor is removed, the air temperature decreases.

If science wasn’t your best subject, I hope you were still able to follow along.

My appeal to you is to consider carefully what you’re being told. Just because a scientist or a journalist says it, doesn’t make it true.

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Playing Hot Potato

June 18th, 2010

You know, it would be funny if it wasn’t so tragic. The oil spill in the Gulf of Mexico is the worst in US history and looks to hold that infamous spot for generations to come. Everyone and anyone with an implementable idea, including BP, is trying to do something that will stem the flow of petroleum from the ocean floor more than a mile down. And then, just when you think that some progress is being made, someone steps in and stops everything.

WASHINGTON - MAY 02:  Louisana Governor Bobby ...
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It seems that the Louisiana governor, Bobby Jindal, hit on a great idea to vacuum up the muck into barges. Enter the US Coastguard, i.e. the US Government. They’ve ordered all such operations to stop forthwith . . . because the chaps that are doing the work are soaked in oil, and there don’t appear to be any fire extinguishers handy. And despite protestations from the governor, the USCG has greater authority. So while someone is trying to figure out who know how to put out a fire on one of the boats, there’s enough oil floating around the Gulf of Mexico to light the homes of just about everyone in the state.

I believe in work safety as much as anyone else; and I’m pretty sure the guys that are soaked in oil also believe in it, too. After all, if anything went wrong, it would “light up” their lives. But, that didn’t seem to stop them before Uncle Sam sailed in, guns blazing.

Jindal tried to contact someone in Washington, D.C. as well, but no one could take his call. And, every time he talked to the Coast Guard, he had to explain himself all over again because the call was taken by someone else. Given that the Cold War is over, you’d think that the famous hotline would now connect Obama directly with Jindal. But, I guess great ideas went out the window with common sense.

After 24 hours of playing pass-the-hot-potato, Jindal was given the go-ahead to plug in his Hoover. I don’t know if you can hear the sucking from the shoreline or not.

To date, experts estimate that 42 million gallons of oil has spilled into the Gulf. This makes the calculation easy. At 42 gallons to a barrel, that’s 1 million barrels of oil, and about 19,500,000 potential gallons of gasoline had it been refined.

Maybe I’m missing something here, but don’t you think the environmentalists ought to spend their resources on plugging this hole rather than worrying about whether we’re green enough elsewhere. Wake up! There’s a catastrophe on your front porch! Deal with it and quickly, because if you don’t, the well might run dry before it can be plugged; and then you’d have another missed opportunity!

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How’s Your Vocabulary?

June 15th, 2010

In a headline by the Independent online newspaper today, some confusion was created regarding recent trends in the food prices in the UK. The phrase “plunging food inflation” left me wondering if prices were going up or down. I don’t think that it’s British understatement; rather I suspect it’s that the journalist couldn’t think of the right word to use.

Londres - Fleet Street
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Even the article itself isn’t all that clear. It was only after reading it through a few times that I was able to ascertain that what he really meant to say was that prices had fallen. Well, why not just say so? The word is deflation. What’s so hard about that?

If we can’t rely on people who write for a living to say what they mean, what chance do the rest of us have? May be Fleet Street could use a remedial course in vocabulary.

Bruce Hoag, PhD, CPsychol
Work Psychologist

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Bullies at Work

June 12th, 2010

It pains me whenever I read about, hear of, or observe bullies at work. This problem never seems to go away, and apparently it’s on the increase. Maybe you’re experiencing it even now.

One of the most troubling things about this behavior is that it occurs within the managerial ranks.  The primary reason, of course, is that these people feel threatened in some way. It could be that they’re failing to meet their sales targets, complete projects on time, or are worried about their own jobs. One way or another, however, they have doubts about their competence, and this constantly haunts them. Bullying at work is all too often the only way they can overcome this feeling.

Bullying on IRFE as of March 5, 2007 (the firs...
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Bullying at work, even by supervisors, however, doesn’t have to be tolerated by anyone. But, unless you want to lose your job, you need to develop a game plan to combat it; after all, it is a battle of wills.

Confrontation is an effective tactic, but only if the people against whom it is directed don’t feel that they have any recourse of their own. In other words, while firing you may be within their authority, justifying it may be much more difficult, especially if there are mitigating circumstances.

A good starting point is to mentally identify bullies at work, make notes of their tactics, and then think about how you would cope with it. If it’s already happening to you, then think over the past occurrences. Identify the trigger points and the circumstances in which the bullies seem to feel comfortable enough to behave as they do. Write out an effective script for how you will respond the next time it happens. Rehearse it until you can say it with conviction. Then you’ll be ready for it the next time.

Bruce Hoag, PhD, CPsychol
Work Psychologist

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Remember the Important; Forget the Urgent

June 9th, 2010

In a recent story, the Independent newspaper reported how one woman responded when fire broke out in her house. As soon as she became aware of the emergency, she gathered up her four greyhound dogs and her son and ran out the door to safety.

When the fire brigade arrived, they asked her if everyone was out of the house. It was only then that she remembered that her grandson was still sleeping inside. Fortunately, firemen were able to rescue him, and so the drama didn’t turn into a crisis.

2june 2007 559
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When I read this, I was reminded of how often the urgent gets our attention before the important. It’s easy to be regularly overtaken by events, and as a result keep putting off the most important things in our lives. Even at work, we’re not immune to these pressures.

If you find that you’re constantly putting off the important to deal with the urgent, then you’re headed for trouble. There’s a good reason why some things are important and others are not.

It’s all too easy to be critical of this poor woman who was used to having her son and dogs with her, but less so her grandson. Before we rush to judgment, we need to look closely at our own responsibilities.

Bruce Hoag, PhD, CPsychol
Work Psychologist

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Is It Time to Change Your Passwords?

June 9th, 2010

On a recent visit to England, I helped a 80-something/70-something couple set up their new computer. Others had installed software and obtained an internet connection; but this couple found it a challenge to get to their email page. Thankfully, they were using their ISP for email, rather than Outlook, etc. As you would have done, I simply made their email log-in page their homepage. I also added a couple of other sites that they wanted to use regularly so that when they opened the Web, everything that they would normally use it for was right there in front of them.

Throughout the time while I was helping them, they each of them took notes. This may seem humorous to some, but I remember doing exactly the same thing until I got the hang of things, too.

One question that came up was what to use as a password. They wanted to use the same one for everything. I explained why it was important to create strong passwords and to make them different from one another. They easily convinced themselves that no one would want to hack into their email because they didn’t have anything that was important in their Inbox.

Hold that thought.

A couple of days ago, I received an email from a friend of mine who seemed to be stranded in London. This was the result of having been mugged. They lost all the cash and credit cards. The US Embassy had been of no help, and the hotelier was demanding payment before he would let them leave. (Some hotels, I think, still hold onto the passports of foreigners.)

I knew this person from a time when we had both lived in England, and I knew that she visited friends there periodically. I also knew that society was getting more violent, even in the UK; but I was surprised to hear that she and her family had been mugged. Even so, I responded sympathetically. Almost immediately, I got another message thanking me for writing and asking for about $1600 to be transferred to her via Western Union.

I was aware that these kinds of requests needed to be verified, so I asked her for a telephone number so that I could call her. This took a little while, which surprised me; but eventually I was given a number. It wouldn’t connect on Skype. Suspecting that this was a mobile number, I sent another message suggesting this and asked for a landline number instead. I didn’t receive a response. Eventually, I used a regular telephone to call the number. The connection was very poor. When I asked for my friend, the other person put the phone down.

At this point, another friend told me that this was a scam. Fortunately, I was able to confirm this by calling them in the States. The first thing her husband said when he answered the phone was, “Have you been getting weird emails from us?” Too right!

Her email account had been hacked. My friends couldn’t get into the account to do anything because the hackers had changed the password. The hackers then proceeded to send a message like the one I received as a BCC to people in the address book.

So that brings me back to the title of this post. Is it time to change your passwords? May be you don’t think there’s anything of value in your Inbox. If that’s what you’re thinking, then you’d be very wrong. That’s not the issue. The thing that makes your Inbox valuable is your password, because once it’s been compromised, you no longer have control over it or anything in it.

We all know that crooks become more sophisticated every day and use clever technology to try to get our money. Change your passwords today. Even adding just an additional character to the ones you use can thwart the most determined scoundrels. And make sure they all are at least seven (7) characters long.

Bruce Hoag, PhD, CPsychol
Work Psychologist

Double Standards Online

June 8th, 2010

I’m sure you’ve all heard more than enough about the great oil leak in the Gulf of Mexico. It has had the dubious distinction of beating almost every other story of note “below the fold.” Even the usual Israeli shenanigans has had to share the limelight with BP.

The latest in the saga is that BP has bought Google Adwords such as “oil spill” and then linked them to pages that contain information they’ve written about it. Some in the media are complaining that this behavior is unethical because it bumps more “legitimate” news stories about the problem further down the search results.

A BP sign outside a BP Garage in Portsmouth, E...
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What utter horse-pucky! Adwords is there for all to use, BP included; and there’s no reason why it’s okay for one person, company or group to use them, but not another. In case no one noticed, that’s what social media is all about. Those who are crying foul are just sore losers. They didn’t think of it first, and now they’re mad because someone else did. Like so many things, the truth is obscured by the whining. The real issue is whether or not people will be more likely to read what BP has to say about the issue, or what the critics have to say. Poor sweet babies! Someone fetch them a lollipop!

Bruce Hoag, PhD, CPsychol
Work Psychologist

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